Shipping Policy

We process and ship all orders within 1–3 business days after payment confirmation. You will receive a tracking number as soon as your order is dispatched.

Shipping Regions

We currently ship to Germany and selected EU countries. If your country is not listed at checkout, feel free to contact us.

Delivery Times

• Germany: 2–5 business days

• EU countries: 3–7 business days
  (Delivery times may vary during holidays or due to postal delays.)

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on all orders over 30€.

Important Notes

• Please ensure your shipping address is correct. We are not responsible for undelivered packages due to incorrect addresses.

• If a package is returned to us, re-shipping fees may apply.

For questions about shipping, contact us at: matchahome@bkkkyiv.com